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About Us Bennetts Angling Stores (Mountsorrel)Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at fishing@bennettsangling.com.

Our Contact details:
Bennetts Angling Stores (Mountsorrel)Ltd
9 Market Place Mountsorrel Leicestershire LE12 7BA United Kingdom
Phone: 0116 230 2980
Fax: 0116 237 4333
Email: fishing@bennettsangling.com
My VAT Registration Number 836 2430 38
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept Visa and Mastercard. Maestro, Switch, Solo, Delta, or Eurocard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via Telephone, Fax, Post, Email or over the Internet.

TELEPHONE UK 0116 230 2980

When placing an order by telephone, please have ready the list of items you require, your name, home address, delivery address (if different from home address), home telephone number, daytime telephone number, and credit card details ( card number, issue date and expiry date and the last three numbers on the signature strip on the reverse of the card).

FAX UK 0116 237 4333

When placing an order by fax, please have ready the list of items you require, your name, home address, delivery address (if different from home address), home telephone number, daytime telephone number, and credit card details (card number, issue date and expiry date and the last three numbers on the signature strip on the reverse of the card).

BY POST

When placing an order by post, please list the items you require, your name, home address, delivery address (if different from home address), home telephone number, daytime telephone number, and credit card details ( card number, issue date and expiry date and the last three numbers on the signature strip on the reverse of the card), and send to

Our Contact details:
Bennetts Angling Stores (Mountsorrel)Ltd
9 Market Place Mountsorrel Leicestershire LE12 7BA United Kingdom

BY E-MAIL fishing@bennettsangling.com

When placing an order by Email, please list the items you require, your name, home address, delivery address (if different from home address), home telephone number, daytime telephone number. We do not recommand you send credit card details via Email. Please include a telephone number and we will call you for your details.

BY SECURE ONLINE ORDERING www.bennettsangling.com

Please follow the instructions on our website when you order. Our website uses a secure payment system. If you have concerns about the internet security, please leave your credit card details blank. Please include a telephone number and we will call you for your details.

WEIGHTS, MEASURES & SPECIFICATION

All weights, lengths and specifications are approximate and may change.
Shipping And Handling POSTAGE and PACKING

Delivery Charge is Free on orders over £50.00 all delivery in the UK Mainland.

Delivery Charge of £4.50 on all orders under £50.00 for delivery in the UK Mainland.

Delivery Charge for Overseas will be at cost.
Delivery Schedule We aim to despatch all orders on the same day if we receive the order by 2.00pm. United Kingdom orders will be despatched via our contracted courier companies for next day delivery (Monday to Friday) or Royal Mail for small items.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee All guarantees are covered by manufacturers' warranties.
Reaching Us If you need to reach us, please email us on fishing@bennettsangling.com, alternatively, you can call on 0116 230 2980 (International +44 0116 230 2980) or fax us on 0116 237 4333 or write to us at 9 Market Place Mountsorrel Leicestershire LE12 7BA United Kingdom
Privacy Policy Bennetts Angling Store (Mountsorrel) Limited do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
We are happy to cancel, exchange unsuitable or unwanted products, as long as they are returned to us in original condition and original packaging and have not been used or altered in any way, within seven working days.
Under these circumstances the postal charges will not be refunded. Customers ruturning any goods returned exchange will be charged an additional postal charge.
If we have made an error with your order or have sent the wrong item by mistake, we will deal with the problems as fast as possible and refund any additional postal charges occured by the customer.

We will not accept goods sent to us for refund or exchange that have not been originally purchased from us.

ITEMS OUT OF STOCK

If any item that you have ordered is temporarily out of stock for any reason, we will do our best to contact you. If we can not we will ask you to re-order or we will offer alternative product. We hope that this is satisfactory.